Security & trust

Your relationships
stay yours.

Relationship intelligence for venture capital and private equity means handling sensitive inboxes and calendars. Ralpha keeps that data private from other funds, private from teammates by default, private from our staff, and out of AI training.

Privacy at every boundary.

Private from other funds.

Your own database and your own encryption key. Never shared, never mixed.

Private from your teammates.

Your team sees who knows whom. Never the messages behind it.

Private from us.

Ralpha staff cannot read your email or see your customer content in production.

Never used to train AI.

We don’t train models on your data. AI providers process it under zero-data-retention terms.

Your team sees relationships,
not your inbox.

Just enough to find the right path to someone. The correspondence behind it stays private.

Shared with your firm.

Who knows whom, the strength of the relationship, and professional profile information.

Private to you.

Your messages, calendar details and interaction history. Private notes are shared only when you choose.

Protected from connection to deletion.

Connect securely.

Authorize your own inbox and calendar. Credentials and one-time codes are kept out of AI processing.

Protect the context.

Your fund has its own encrypted database and keys. AI processing stays in your chosen region and never trains models on your data.

Delete on disconnect.

Disconnect an inbox to permanently remove its content and the relationship insights derived from it.

Profile enrichment: professional identifiers, such as email addresses and public profile URLs, may go to enrichment services. Message content never does. Our current sub-processor list is available for review.

Choose the EU or the US.
Your data stays there.

Your database, files, encryption keys and AI processing stay in your chosen region. The EU and US run as fully separate deployments.

We never train or fine-tune models on your data. AI processing uses zero-data-retention terms, and the assistant draws only on what you’re allowed to see.

MCP access brings Ralpha into ChatGPT and Claude with explicit consent and one-hour access tokens. The same visibility rules apply; raw email is never shared.

How the controls work.

The essentials behind your firm’s privacy and control. Detailed documentation is available for your review.

Encryption

Encrypted in transit, at rest and at application level, with fund-dedicated keys.

Fund isolation

A dedicated database and encryption key for each fund, with separate EU and US deployments.

Access

Workspace membership is checked on every request. Staff cannot access production customer content.

AI processing

Processing stays in your chosen region under zero-data-retention terms. Your data never trains AI.

Deletion

Disconnecting removes the inbox’s content and derived insights. Deletion on request is also supported.

Documentation

Request our data-flow details and current sub-processor list for your firm’s review.

Start your firm’s
security review.

Share your requirements with us so we can focus the conversation on your proposed setup, data flows and approval process.

Define the scope.

Tell us which inbox and calendar providers you use, your preferred EU or US region, and who will connect their accounts.

Review the data flows.

Request security documentation and the current sub-processor list. Bring questions about permissions, enrichment, encryption, access and deletion.

Work through the questions.

Send your firm’s security questionnaire and introduce your IT or security reviewer. We’ll work through the requirements and follow-up questions with you.

Email your setup, reviewer and questionnaire to start the conversation.

Contact us about a security review

A few questions, answered.

Can my partners read my email?
No. Message content stays private to you. Teammates see that you know someone and how strong the relationship is. Private notes stay private unless you choose to share them.
Can Ralpha’s team see our data?
No. Ralpha staff cannot access your email or customer content in production.
Do you train AI on our data?
Never. Our AI providers process requests under zero-data-retention terms, so nothing is retained after each request.
Where is our data stored?
In the region you choose: the EU or the US, on separate deployments. Your database, files, keys and AI processing stay there.
What happens if we disconnect?
Every message, attachment, calendar event and relationship insight derived from that inbox is permanently deleted.